Friday, November 9, 2012
October 2012 HOS Reviews!
T.K., Royal Oak - "We were extremely impressed with the installation cre- their care for our property their efficiency their attention to details."
H.S., Novi - "Beautiful job"
C.H., Riverview - "Enjoying my window, it's lovely!"
K.J., Rochester - "Very pleased with our Andersen in home representative Myron Emerick. He took the time to meet our needs and was very detailed & thorough. Great installation too. Overall - wonderful experience."
M.R., Ypsilanti - "Don't know anyone looking to replace windows, but I have praised the windows and the installation to everyone. I am so excited about the screens - my view is not blocked at all it is like the screens aren't there! I had some questions/problems which were handled well."
G.O., Farmington Hills - "We were extremely happy with the total Rba experience."
W.M., Novi - "Great people great service will be purchasing more windows in the future."
S.S., Clinton - "My only suggestion involves the option of having the wood grills be pre-primed. Other than that we were extremely pleased by the entire experience. Your product and crews are outstanding."
J.K., Ann Arbor - "The whole team was great, thank you!"
E.V., Chelsea - "Excellent service/wonderful office to work with. Everyone very helpful and attentive. We are so impressed with our windows - they have certainly added to the beauty of our home."
M.J., Bloomfield - "The windows, the rep, the workforce were all fantastic."
S.K., Troy - "I give all 10's - fabulous job."
L.F., Rochester - "All sales promises were met! Sales representative: John Simpson 10****** He is exactly the kind of person to have representing your company. The installers-professionalism, courtesy, respectfulness to the homeowner is exactly the kind of staff homeowners want when doing renovations. They remove the stress of mess to that of efficiency neatness working as a team train-smooth and effortless. awesome! they stated how long and meth the time from start to a complete finish"
J.W., South Lyon - "very happy"
E.N., Canton - "I was extremely impressed with the clean up and I did not have to paint wall or inner casing of windows i appreciate your professionalism"
T.Z., Pinckney - "It was a TOTALLY TERRIFIC experience all the way around - from meeting with the sales rep all the way through installation to recommending a person for the staining of our new windows. We are very happy and will DEFINITELY recommend Renewal by Andersen to all of our friends!!!"
September 2012 HOS Feedback
A.G., Ann Arbor - "Very pleased with the installers, very professional, pleasant, cleaned up very well, did a great job!!!"
T.M., Novi - "The installation (Mike & Brad & Craig & Kyle) team - led by Mike Neimann were outstanding. Totally quality conscious. The Provia Door System is gorgeous and their customer service visit follow-up was appreciated. Salesman Todd Howell was pleasant, knowledgeable, and professional. Joe (the measurement guy) was a consistently helpful element throughout all our installations."
L.L., Royal Oak - "Comment: The inspector asked where I purchased my windows and stated "These are definitely not wall side." The Andersen window are gorgeous. This second round of windows is even better than my first. Love that you improve even your high quality product."
D.R., Livonia - "Rep was wonderful, informative, and friendly. Installation was great. The quality and appearance of these windows are beyond our expectations. We look at them 20 times a day. These were the 1st step in redoing our bedroom and the whole finished effect is stunning, I think! We love these windows."
C.D., Northville - "Our installers were excellent. They were neat and cleaned up their work.....very professional. They even vacuumed our rugs!"
R.H., Bloomfield - "Your installation crew was very well organized and required for the job and did an excellent job of finishing the install both inside and outside."
C.B., Franklin - "The installation team was top-notch. Each person was kind respectful and professional."
R.J., Brownstown - "Great windows, great sales rep."
M.D., Rochester - "You get what you pay for... You get amazing sales, installation and product!"
C.K., Bloomfield - "Terrific job"
L.N., Oxford - "Our experience with RNA was outstanding from sales rep to installation. All reps from your company were extremely professional knowledgeable and courteous"
L.S., Novi - "John explained everything very well and did a great job Burt and Sean installed fast and efficient thanks to you all"
P.H., Brighton - "Professional, Quick, and great VIEWS. Will get more windows next Spring."
T.M., Novi - "The installation (Mike & Brad & Craig & Kyle) team - led by Mike Neimann were outstanding. Totally quality conscious. The Provia Door System is gorgeous and their customer service visit follow-up was appreciated. Salesman Todd Howell was pleasant, knowledgeable, and professional. Joe (the measurement guy) was a consistently helpful element throughout all our installations."
L.L., Royal Oak - "Comment: The inspector asked where I purchased my windows and stated "These are definitely not wall side." The Andersen window are gorgeous. This second round of windows is even better than my first. Love that you improve even your high quality product."
D.R., Livonia - "Rep was wonderful, informative, and friendly. Installation was great. The quality and appearance of these windows are beyond our expectations. We look at them 20 times a day. These were the 1st step in redoing our bedroom and the whole finished effect is stunning, I think! We love these windows."
C.D., Northville - "Our installers were excellent. They were neat and cleaned up their work.....very professional. They even vacuumed our rugs!"
R.H., Bloomfield - "Your installation crew was very well organized and required for the job and did an excellent job of finishing the install both inside and outside."
C.B., Franklin - "The installation team was top-notch. Each person was kind respectful and professional."
R.J., Brownstown - "Great windows, great sales rep."
M.D., Rochester - "You get what you pay for... You get amazing sales, installation and product!"
C.K., Bloomfield - "Terrific job"
L.N., Oxford - "Our experience with RNA was outstanding from sales rep to installation. All reps from your company were extremely professional knowledgeable and courteous"
L.S., Novi - "John explained everything very well and did a great job Burt and Sean installed fast and efficient thanks to you all"
P.H., Brighton - "Professional, Quick, and great VIEWS. Will get more windows next Spring."
Tuesday, October 30, 2012
August Feedback for 2012!
L.M., Plymouth - "When we had a small problem post installation service was prompt, friendly and efficient. Thank-you!"
C.K., Grosse Pointe Shores - "Very good and efficient crew.
Well organized workers and supervisors."
C.G., Macomb - "We are very happy and satisfied with our new windows and patio door. Each individual involved in the process, from
the showroom, sales rep, and installation were great and very professional."
D.S., Holland, Oh - "Other than a misunderstanding about a window size that was corrected by our installation crew leader, everything
seemed to go very well. The Installation crew should be commended for a job very well done! Thank you."
B.K., Lake Orion - "Great installation crew. I hope all of your crews are that good. Quick installation. Please stop calling me or sending email, mail to purchase new windows."
M.M., Ann Arbor - "From appt. to meeting with David to window installation, we have been very impressed with Andersen's superior product and exceptional customer service. David was friendly, knowledgeable and prompt. The installation crew was very effective, accommodating and neat. They even prioritized finishing a bathroom window so we didn't have to go long without access to a restroom. Thank You So Much!"
V.R., Plymouth - "Professional staff. Customer service & satisfaction are clearly priorities of the company."
D.A., Rochester - "We have found your employees to be very knowledgeable in their product. THeir friendliness and willingness to please made our experience with your company a very good one. We will be calling in the future for more windows."
G.C., Plymouth - "Sales rep was very efficient/knowledgeable and made the process smooth and easy.
Window installers were fantastic! The installer even came back to install a board to even-off the window with the siding on the house. The return visit was fast and even after doing an installation in another state, he had time to come back in the late afternoon to finish a request I made with the board. Also, he was very helpful with suggestions on nail-hole filling. The gentlemen deserves a raise for being so helpful, conscientious and fast to complete a request. Plan to have another window replaced next year. Hope I get the same sales rep and installers."
M.F., Bloomfield Hills - "Very professional and complete"
D.R., Wayne - "Great salesperson who followed up on the job when completed. Installers were very friendly and knew their job well. They replaced some rotten wood and didn't add a penny to the bill. Put drop cloths down prior to starting any work and clean up was awsome. Thanks"
C.K., Grosse Pointe Shores - "Very good and efficient crew.
Well organized workers and supervisors."
C.G., Macomb - "We are very happy and satisfied with our new windows and patio door. Each individual involved in the process, from
the showroom, sales rep, and installation were great and very professional."
D.S., Holland, Oh - "Other than a misunderstanding about a window size that was corrected by our installation crew leader, everything
seemed to go very well. The Installation crew should be commended for a job very well done! Thank you."
B.K., Lake Orion - "Great installation crew. I hope all of your crews are that good. Quick installation. Please stop calling me or sending email, mail to purchase new windows."
M.M., Ann Arbor - "From appt. to meeting with David to window installation, we have been very impressed with Andersen's superior product and exceptional customer service. David was friendly, knowledgeable and prompt. The installation crew was very effective, accommodating and neat. They even prioritized finishing a bathroom window so we didn't have to go long without access to a restroom. Thank You So Much!"
V.R., Plymouth - "Professional staff. Customer service & satisfaction are clearly priorities of the company."
D.A., Rochester - "We have found your employees to be very knowledgeable in their product. THeir friendliness and willingness to please made our experience with your company a very good one. We will be calling in the future for more windows."
G.C., Plymouth - "Sales rep was very efficient/knowledgeable and made the process smooth and easy.
Window installers were fantastic! The installer even came back to install a board to even-off the window with the siding on the house. The return visit was fast and even after doing an installation in another state, he had time to come back in the late afternoon to finish a request I made with the board. Also, he was very helpful with suggestions on nail-hole filling. The gentlemen deserves a raise for being so helpful, conscientious and fast to complete a request. Plan to have another window replaced next year. Hope I get the same sales rep and installers."
M.F., Bloomfield Hills - "Very professional and complete"
D.R., Wayne - "Great salesperson who followed up on the job when completed. Installers were very friendly and knew their job well. They replaced some rotten wood and didn't add a penny to the bill. Put drop cloths down prior to starting any work and clean up was awsome. Thanks"
Thursday, October 25, 2012
May 2012 Homeowner Satisfaction Surveys!
S.S., Farmington Hills - "The installation team was extremely professional and made great efforts to clean up the areas they were working in. A great experience."
M.B., Howell - "Workers were neat and installed my door in a professional way. They left everything picked up and clean. They did an outstanding job. Will gladly refer your company."
T.K., Highland - "Experience was beyond expectation
Still don't know how the crews could install a whole house of windows & door in one day leaving property cleaner than when they arrived. Windows are wonderful, quieter, No drafts!!!"
E.H., Petersburg - "The workers knew what they were doing very experienced - left the work area very clean after the replacement was completed. I was impressed."
J.W., Beverly Hills - "Very impressed by the quality of the workmanship and the lumber used for trim. Really appreciate the fine wood work material & the installers."
P.C., Franklin - "Keep up the good work!"
W.S., Grosse Pointe Farms - "Andersen = Quality, confidence, courtesy!! The very best."
K.D., Clinton - "excellent job. very professional"
M.B., Howell - "Workers were neat and installed my door in a professional way. They left everything picked up and clean. They did an outstanding job. Will gladly refer your company."
T.K., Highland - "Experience was beyond expectation
Still don't know how the crews could install a whole house of windows & door in one day leaving property cleaner than when they arrived. Windows are wonderful, quieter, No drafts!!!"
E.H., Petersburg - "The workers knew what they were doing very experienced - left the work area very clean after the replacement was completed. I was impressed."
J.W., Beverly Hills - "Very impressed by the quality of the workmanship and the lumber used for trim. Really appreciate the fine wood work material & the installers."
P.C., Franklin - "Keep up the good work!"
W.S., Grosse Pointe Farms - "Andersen = Quality, confidence, courtesy!! The very best."
K.D., Clinton - "excellent job. very professional"
July's 2012 Happy Homeowner Comments!
K.D., Saline - "Our installation crew was very good. They made sure the windows were level and operated perfectly then cleaned up everything after the installation. If you have any questions or concerns following the installation, the customer service group is very helpful."
S.W., Washington - "Salesmen and installation crew are second to none!"
A.L., Grosse Pointe - "Great product, sales and service!"
P.M., Southfield - "Very professional and well done."
M.H., Grosse Pointe - "Love our new windows. So happy to catch the breeze this summer."
J.M., Macomb - "We love our windows! We recently had some other work done at the house - the workers left so much dire/debris behind, our Andersen installers cleaned up so well -- it was just like night and day. Thanks!"
M.S., Orchard Lake - "The whole crew did an outstanding job. Thank you! Mr. Johnson was also an amazing salesperson."
Y.K., Dearborn Heights - "I cannot say there just arent enough words of praise to describe my satisfaction with my anderson windows with my sales rep chris as well as the entire staff. It took a while to come to my decision. I was in no way forced or pushed into it Everyone was patient, courteous of and very professional. Thank you everyone including the installer for a great shopping experience"
J.D., Redford - "If someone needed windows, yes I would recommend Andersen. With the hot weather we're having now, I'm already saving money on utility costs."
J.L., Plymouth - "The installation was done quickly and professionally. Everything went smoothly, and we are very happy with the new windows."
E.M., Brighton - "All my contacts with Andersen personnel, by phone & in person, were positive & constructive. My sales rep made sure all products used were safe & the same as last time (as I have chemical sensitivity) Everything looks beautiful with the new windows."
T.L., Royal Oak - "All my contacts with Andersen personnel, by phone & in person, were positive & constructive. My sales rep made sure all products used were safe & the same as last time (as I have chemical sensitivity) Everything looks beautiful with the new windows."
S.W., Washington - "Salesmen and installation crew are second to none!"
A.L., Grosse Pointe - "Great product, sales and service!"
P.M., Southfield - "Very professional and well done."
M.H., Grosse Pointe - "Love our new windows. So happy to catch the breeze this summer."
J.M., Macomb - "We love our windows! We recently had some other work done at the house - the workers left so much dire/debris behind, our Andersen installers cleaned up so well -- it was just like night and day. Thanks!"
M.S., Orchard Lake - "The whole crew did an outstanding job. Thank you! Mr. Johnson was also an amazing salesperson."
Y.K., Dearborn Heights - "I cannot say there just arent enough words of praise to describe my satisfaction with my anderson windows with my sales rep chris as well as the entire staff. It took a while to come to my decision. I was in no way forced or pushed into it Everyone was patient, courteous of and very professional. Thank you everyone including the installer for a great shopping experience"
J.D., Redford - "If someone needed windows, yes I would recommend Andersen. With the hot weather we're having now, I'm already saving money on utility costs."
J.L., Plymouth - "The installation was done quickly and professionally. Everything went smoothly, and we are very happy with the new windows."
E.M., Brighton - "All my contacts with Andersen personnel, by phone & in person, were positive & constructive. My sales rep made sure all products used were safe & the same as last time (as I have chemical sensitivity) Everything looks beautiful with the new windows."
T.L., Royal Oak - "All my contacts with Andersen personnel, by phone & in person, were positive & constructive. My sales rep made sure all products used were safe & the same as last time (as I have chemical sensitivity) Everything looks beautiful with the new windows."
June 2012 Homeowner Survey Comments!
R.P., Ann Arbor - "Excellent product, couldn't be happier. visitors are impressed and remark upon their good looks."
T.K., Sterling Heights - "I am very satisfied"
G.C., Warren - "I completed the survey online but the work and workers were great. Excellent job done"
J.K., Novi - "It was a pleasure to have your people in our home - very polite & helpful. Thanks"
T.L., Rochester Hills - "Crew was exceptionally careful, friendly, helpful - left our garage cleaner than they found it!! 2nd crew was also very quick, friendly, clean, careful."
J.D., Harper Woods - "installation crew was extremely professional, efficient and hard working."
P.M., Highland - "we are pleased with the work done by bill and all from clearview, very pleasant, caring, not rushed, they also were quiet ( no music) and cleaned up very well. We love the windows!"
D.S., Taylor - "The guys who did the install were excellent! The quality was great. Love my windows. Can't wait until I get the next 5 done. Thank You"
J.E., Clarkston - "MIKE BRAD AND THE INSTALLATION CREW WERE GREAT. A PLEASURE TO HAVE IN OUR HOME. THEIR
CLEANUP MADE THE HOUSE LOOK BETTER THAN WHEN THEY GOT HERE. WE LOVE OUR NEW WINDOWS. THANK YOU"
D.S., Dearborn - "From the moment we walked in the door of your office in Livonia, to our Sales Rep. to our "OUTSTANDING"
installation crew we are completely satisfied...!!!! Well worth the investment...!!!! We wish we had taken "names'...but I'm sure you will find the right people to give our thanks to...!!!! :)"
T.K., Sterling Heights - "I am very satisfied"
G.C., Warren - "I completed the survey online but the work and workers were great. Excellent job done"
J.K., Novi - "It was a pleasure to have your people in our home - very polite & helpful. Thanks"
T.L., Rochester Hills - "Crew was exceptionally careful, friendly, helpful - left our garage cleaner than they found it!! 2nd crew was also very quick, friendly, clean, careful."
J.D., Harper Woods - "installation crew was extremely professional, efficient and hard working."
P.M., Highland - "we are pleased with the work done by bill and all from clearview, very pleasant, caring, not rushed, they also were quiet ( no music) and cleaned up very well. We love the windows!"
D.S., Taylor - "The guys who did the install were excellent! The quality was great. Love my windows. Can't wait until I get the next 5 done. Thank You"
J.E., Clarkston - "MIKE BRAD AND THE INSTALLATION CREW WERE GREAT. A PLEASURE TO HAVE IN OUR HOME. THEIR
CLEANUP MADE THE HOUSE LOOK BETTER THAN WHEN THEY GOT HERE. WE LOVE OUR NEW WINDOWS. THANK YOU"
D.S., Dearborn - "From the moment we walked in the door of your office in Livonia, to our Sales Rep. to our "OUTSTANDING"
installation crew we are completely satisfied...!!!! Well worth the investment...!!!! We wish we had taken "names'...but I'm sure you will find the right people to give our thanks to...!!!! :)"
Livonia Turkey Trot - Food Drive
Join the Department of Livonia Parks and Recreation for the 7th annual - 5k Turkey Trot - to help the less fortunate. Profits and can-food donations will be given to the Livonia Goodfellows organization, which provides families in need in Livonia with a Christmas dinner.
You can drop off your food donations/canned food items at the Renewal by Andersen showroom in Livonia, Michigan; we will be taking them to the event on the morning of November 3rd!
You can drop off your food donations/canned food items at the Renewal by Andersen showroom in Livonia, Michigan; we will be taking them to the event on the morning of November 3rd!
Tuesday, May 8, 2012
April 2012 Feedback!
Check out some of the feedback we received in April!
G.D., Rochester
R.K., Ann Arbor
N.F., Troy
S.W., Ypsilanti
A.C., Livonia
R.W., Farmington Hills
G.K., Ann Arbor
M.I., Sterling Heights
Monday, April 30, 2012
Grand Opening!
Check out our Grand Opening on YouTube! Thanks to the City of Livonia for the Ribbon Cutting and providing us this cool video!
Renewal by Andersen Grand Opening!
Renewal by Andersen Grand Opening!
Saturday, April 21, 2012
Live: Grand Opening
Its Saturday at 10:30am! Join us for our Grand Opening at our Showroom located on 37720 Amrhein, in Livonia.
Come check out some of our vendors that are already set up in our warehouse:
Grace Savory & Sweet Gluten Free Products, The Green Panel, Union Street Soapworks, T & J's Custom Cornhole.
Also, come see Paws, Roary and Jim Schwartz on Saturday!!!
Come check out some of our vendors that are already set up in our warehouse:
Grace Savory & Sweet Gluten Free Products, The Green Panel, Union Street Soapworks, T & J's Custom Cornhole.
Also, come see Paws, Roary and Jim Schwartz on Saturday!!!
Friday, April 6, 2012
Come join us for our Grand Opening! Featuring Jim Schwartz, Paws, and Roary!!!
We invite you to join in the celebration, register for prizes and explore first-hand the impressive array of energy-efficient window styles, patio doors and accessories.
Meet Jim Schwartz, Roary & Paws!
Visit our showroom on April 21st and you'll have an opportunity to meet Jim Schwartz, Roary & Paws.
Jim Schwartz 1pm - 2pm
Paws 12pm - 1pm
Roary 1pm - 2pm
Craft Fair and Green Vendors Sat & Sun
During our Grand Opening Celebration, we will be hosting a craft fair and have Green Vendors on hand during our celebration on April 21st & 22nd from 10am - 4pm.
Need Tigers Tickets?
Homeowners that schedule an appointment at the Grand Opening Celebration event will receive a pair of Detroit Tigers tickets. Game tickets will be awarded by the Renewal by Andersen sales representative at the completion of their free in-home consultation.
About Us
Renewal by Andersen Corporation is the start-to-finish replacement window division of Andersen Corporation. We offer a replacement process that includes in-home consultation, manufacturing and installation.
Meet Jim Schwartz, Roary & Paws!
Visit our showroom on April 21st and you'll have an opportunity to meet Jim Schwartz, Roary & Paws.
Jim Schwartz 1pm - 2pm
Paws 12pm - 1pm
Roary 1pm - 2pm
Craft Fair and Green Vendors Sat & Sun
During our Grand Opening Celebration, we will be hosting a craft fair and have Green Vendors on hand during our celebration on April 21st & 22nd from 10am - 4pm.
Need Tigers Tickets?
Homeowners that schedule an appointment at the Grand Opening Celebration event will receive a pair of Detroit Tigers tickets. Game tickets will be awarded by the Renewal by Andersen sales representative at the completion of their free in-home consultation.
About Us
Renewal by Andersen Corporation is the start-to-finish replacement window division of Andersen Corporation. We offer a replacement process that includes in-home consultation, manufacturing and installation.
March 2012 Feedback!
"I was impressed with the sales rep, your company's follow
up and install. I wish all home repair problems went thissmooth. I will have no reservation buying
again or accomadating. Keep up the great work management of yourorganization-please continue!"
W. K., Brighton
"Salesman was very knowledgeable - steared us to what we needed. Installers did a fine job, neat, no mess." M.W., Ann Arbor
"Great Work"
J.U., Grosse Pointe
"Keep up the excellent work"
L.T., Grosse Pointe
"Everyone I have dealt with all get excellent marks. Courteous, respectful, hardworking individuals - refreshing thesedays."
N.B., Farmington Hills
"Team was professional, expert, and committed. Went above and beyond to do the job professionally and on-time."
E.R., Grosse Pointe Woods
"I was a bit hesitant about having windows replaced in the winter, but I'm thrilled that I went ahead. I was thoroughlyimpressed by how quickly and efficiently the old windows were removed and the new ones were installed, and I have to say I can hardly believe the difference my new windows have made."
J.A., Dearborn
W. K., Brighton
"Salesman was very knowledgeable - steared us to what we needed. Installers did a fine job, neat, no mess." M.W., Ann Arbor
"Great Work"
J.U., Grosse Pointe
"Keep up the excellent work"
L.T., Grosse Pointe
"Everyone I have dealt with all get excellent marks. Courteous, respectful, hardworking individuals - refreshing thesedays."
N.B., Farmington Hills
"Team was professional, expert, and committed. Went above and beyond to do the job professionally and on-time."
E.R., Grosse Pointe Woods
"I was a bit hesitant about having windows replaced in the winter, but I'm thrilled that I went ahead. I was thoroughlyimpressed by how quickly and efficiently the old windows were removed and the new ones were installed, and I have to say I can hardly believe the difference my new windows have made."
J.A., Dearborn
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