Tuesday, October 30, 2012

August Feedback for 2012!

L.M., Plymouth - "When we had a small problem post installation service was prompt, friendly and efficient. Thank-you!"

C.K., Grosse Pointe Shores - "Very good and efficient crew.
Well organized workers and supervisors."

C.G., Macomb - "We are very happy and satisfied with our new windows and patio door. Each individual involved in the process, from
the showroom, sales rep, and installation were great and very professional."

D.S., Holland, Oh - "Other than a misunderstanding about a window size that was corrected by our installation crew leader, everything
seemed to go very well. The Installation crew should be commended for a job very well done! Thank you."

B.K., Lake Orion - "Great installation crew. I hope all of your crews are that good. Quick installation. Please stop calling me or sending email, mail to purchase new windows."

M.M., Ann Arbor - "From appt. to meeting with David to window installation, we have been very impressed with Andersen's superior product and exceptional customer service. David was friendly, knowledgeable and prompt. The installation crew was very effective, accommodating and neat. They even prioritized finishing a bathroom window so we didn't have to go long without access to a restroom. Thank You So Much!"

V.R., Plymouth - "Professional staff. Customer service & satisfaction are clearly priorities of the company."

D.A., Rochester - "We have found your employees to be very knowledgeable in their product. THeir friendliness and willingness to please made our experience with your company a very good one. We will be calling in the future for more windows."

G.C., Plymouth - "Sales rep was very efficient/knowledgeable and made the process smooth and easy.
Window installers were fantastic! The installer even came back to install a board to even-off the window with the siding on the house. The return visit was fast and even after doing an installation in another state, he had time to come back in the late afternoon to finish a request I made with the board. Also, he was very helpful with suggestions on nail-hole filling. The gentlemen deserves a raise for being so helpful, conscientious and fast to complete a request. Plan to have another window replaced next year. Hope I get the same sales rep and installers."

M.F., Bloomfield Hills - "Very professional and complete"

D.R., Wayne - "Great salesperson who followed up on the job when completed. Installers were very friendly and knew their job well. They replaced some rotten wood and didn't add a penny to the bill. Put drop cloths down prior to starting any work and clean up was awsome. Thanks"