L.M., Plymouth - "When we had a small problem post installation service was prompt, friendly and efficient. Thank-you!"
C.K., Grosse Pointe Shores - "Very good and efficient crew.
Well organized workers and supervisors."
C.G., Macomb - "We are very happy and satisfied with our new windows and patio door. Each individual involved in the process, from
the showroom, sales rep, and installation were great and very professional."
D.S., Holland, Oh - "Other than a misunderstanding about a window size that was corrected by our installation crew leader, everything
seemed to go very well. The Installation crew should be commended for a job very well done! Thank you."
B.K., Lake Orion - "Great installation crew. I hope all of your crews are that good. Quick installation. Please stop calling me or sending email, mail to purchase new windows."
M.M., Ann Arbor - "From appt. to meeting with David to window installation, we have been very impressed with Andersen's superior product and exceptional customer service. David was friendly, knowledgeable and prompt. The installation crew was very effective, accommodating and neat. They even prioritized finishing a bathroom window so we didn't have to go long without access to a restroom. Thank You So Much!"
V.R., Plymouth - "Professional staff. Customer service & satisfaction are clearly priorities of the company."
D.A., Rochester - "We have found your employees to be very knowledgeable in their product. THeir friendliness and willingness to please made our experience with your company a very good one. We will be calling in the future for more windows."
G.C., Plymouth - "Sales rep was very efficient/knowledgeable and made the process smooth and easy.
Window installers were fantastic! The installer even came back to install a board to even-off the window with the siding on the house. The return visit was fast and even after doing an installation in another state, he had time to come back in the late afternoon to finish a request I made with the board. Also, he was very helpful with suggestions on nail-hole filling. The gentlemen deserves a raise for being so helpful, conscientious and fast to complete a request. Plan to have another window replaced next year. Hope I get the same sales rep and installers."
M.F., Bloomfield Hills - "Very professional and complete"
D.R., Wayne - "Great salesperson who followed up on the job when completed. Installers were very friendly and knew their job well. They replaced some rotten wood and didn't add a penny to the bill. Put drop cloths down prior to starting any work and clean up was awsome. Thanks"
Tuesday, October 30, 2012
Thursday, October 25, 2012
May 2012 Homeowner Satisfaction Surveys!
S.S., Farmington Hills - "The installation team was extremely professional and made great efforts to clean up the areas they were working in. A great experience."
M.B., Howell - "Workers were neat and installed my door in a professional way. They left everything picked up and clean. They did an outstanding job. Will gladly refer your company."
T.K., Highland - "Experience was beyond expectation
Still don't know how the crews could install a whole house of windows & door in one day leaving property cleaner than when they arrived. Windows are wonderful, quieter, No drafts!!!"
E.H., Petersburg - "The workers knew what they were doing very experienced - left the work area very clean after the replacement was completed. I was impressed."
J.W., Beverly Hills - "Very impressed by the quality of the workmanship and the lumber used for trim. Really appreciate the fine wood work material & the installers."
P.C., Franklin - "Keep up the good work!"
W.S., Grosse Pointe Farms - "Andersen = Quality, confidence, courtesy!! The very best."
K.D., Clinton - "excellent job. very professional"
M.B., Howell - "Workers were neat and installed my door in a professional way. They left everything picked up and clean. They did an outstanding job. Will gladly refer your company."
T.K., Highland - "Experience was beyond expectation
Still don't know how the crews could install a whole house of windows & door in one day leaving property cleaner than when they arrived. Windows are wonderful, quieter, No drafts!!!"
E.H., Petersburg - "The workers knew what they were doing very experienced - left the work area very clean after the replacement was completed. I was impressed."
J.W., Beverly Hills - "Very impressed by the quality of the workmanship and the lumber used for trim. Really appreciate the fine wood work material & the installers."
P.C., Franklin - "Keep up the good work!"
W.S., Grosse Pointe Farms - "Andersen = Quality, confidence, courtesy!! The very best."
K.D., Clinton - "excellent job. very professional"
July's 2012 Happy Homeowner Comments!
K.D., Saline - "Our installation crew was very good. They made sure the windows were level and operated perfectly then cleaned up everything after the installation. If you have any questions or concerns following the installation, the customer service group is very helpful."
S.W., Washington - "Salesmen and installation crew are second to none!"
A.L., Grosse Pointe - "Great product, sales and service!"
P.M., Southfield - "Very professional and well done."
M.H., Grosse Pointe - "Love our new windows. So happy to catch the breeze this summer."
J.M., Macomb - "We love our windows! We recently had some other work done at the house - the workers left so much dire/debris behind, our Andersen installers cleaned up so well -- it was just like night and day. Thanks!"
M.S., Orchard Lake - "The whole crew did an outstanding job. Thank you! Mr. Johnson was also an amazing salesperson."
Y.K., Dearborn Heights - "I cannot say there just arent enough words of praise to describe my satisfaction with my anderson windows with my sales rep chris as well as the entire staff. It took a while to come to my decision. I was in no way forced or pushed into it Everyone was patient, courteous of and very professional. Thank you everyone including the installer for a great shopping experience"
J.D., Redford - "If someone needed windows, yes I would recommend Andersen. With the hot weather we're having now, I'm already saving money on utility costs."
J.L., Plymouth - "The installation was done quickly and professionally. Everything went smoothly, and we are very happy with the new windows."
E.M., Brighton - "All my contacts with Andersen personnel, by phone & in person, were positive & constructive. My sales rep made sure all products used were safe & the same as last time (as I have chemical sensitivity) Everything looks beautiful with the new windows."
T.L., Royal Oak - "All my contacts with Andersen personnel, by phone & in person, were positive & constructive. My sales rep made sure all products used were safe & the same as last time (as I have chemical sensitivity) Everything looks beautiful with the new windows."
S.W., Washington - "Salesmen and installation crew are second to none!"
A.L., Grosse Pointe - "Great product, sales and service!"
P.M., Southfield - "Very professional and well done."
M.H., Grosse Pointe - "Love our new windows. So happy to catch the breeze this summer."
J.M., Macomb - "We love our windows! We recently had some other work done at the house - the workers left so much dire/debris behind, our Andersen installers cleaned up so well -- it was just like night and day. Thanks!"
M.S., Orchard Lake - "The whole crew did an outstanding job. Thank you! Mr. Johnson was also an amazing salesperson."
Y.K., Dearborn Heights - "I cannot say there just arent enough words of praise to describe my satisfaction with my anderson windows with my sales rep chris as well as the entire staff. It took a while to come to my decision. I was in no way forced or pushed into it Everyone was patient, courteous of and very professional. Thank you everyone including the installer for a great shopping experience"
J.D., Redford - "If someone needed windows, yes I would recommend Andersen. With the hot weather we're having now, I'm already saving money on utility costs."
J.L., Plymouth - "The installation was done quickly and professionally. Everything went smoothly, and we are very happy with the new windows."
E.M., Brighton - "All my contacts with Andersen personnel, by phone & in person, were positive & constructive. My sales rep made sure all products used were safe & the same as last time (as I have chemical sensitivity) Everything looks beautiful with the new windows."
T.L., Royal Oak - "All my contacts with Andersen personnel, by phone & in person, were positive & constructive. My sales rep made sure all products used were safe & the same as last time (as I have chemical sensitivity) Everything looks beautiful with the new windows."
June 2012 Homeowner Survey Comments!
R.P., Ann Arbor - "Excellent product, couldn't be happier. visitors are impressed and remark upon their good looks."
T.K., Sterling Heights - "I am very satisfied"
G.C., Warren - "I completed the survey online but the work and workers were great. Excellent job done"
J.K., Novi - "It was a pleasure to have your people in our home - very polite & helpful. Thanks"
T.L., Rochester Hills - "Crew was exceptionally careful, friendly, helpful - left our garage cleaner than they found it!! 2nd crew was also very quick, friendly, clean, careful."
J.D., Harper Woods - "installation crew was extremely professional, efficient and hard working."
P.M., Highland - "we are pleased with the work done by bill and all from clearview, very pleasant, caring, not rushed, they also were quiet ( no music) and cleaned up very well. We love the windows!"
D.S., Taylor - "The guys who did the install were excellent! The quality was great. Love my windows. Can't wait until I get the next 5 done. Thank You"
J.E., Clarkston - "MIKE BRAD AND THE INSTALLATION CREW WERE GREAT. A PLEASURE TO HAVE IN OUR HOME. THEIR
CLEANUP MADE THE HOUSE LOOK BETTER THAN WHEN THEY GOT HERE. WE LOVE OUR NEW WINDOWS. THANK YOU"
D.S., Dearborn - "From the moment we walked in the door of your office in Livonia, to our Sales Rep. to our "OUTSTANDING"
installation crew we are completely satisfied...!!!! Well worth the investment...!!!! We wish we had taken "names'...but I'm sure you will find the right people to give our thanks to...!!!! :)"
T.K., Sterling Heights - "I am very satisfied"
G.C., Warren - "I completed the survey online but the work and workers were great. Excellent job done"
J.K., Novi - "It was a pleasure to have your people in our home - very polite & helpful. Thanks"
T.L., Rochester Hills - "Crew was exceptionally careful, friendly, helpful - left our garage cleaner than they found it!! 2nd crew was also very quick, friendly, clean, careful."
J.D., Harper Woods - "installation crew was extremely professional, efficient and hard working."
P.M., Highland - "we are pleased with the work done by bill and all from clearview, very pleasant, caring, not rushed, they also were quiet ( no music) and cleaned up very well. We love the windows!"
D.S., Taylor - "The guys who did the install were excellent! The quality was great. Love my windows. Can't wait until I get the next 5 done. Thank You"
J.E., Clarkston - "MIKE BRAD AND THE INSTALLATION CREW WERE GREAT. A PLEASURE TO HAVE IN OUR HOME. THEIR
CLEANUP MADE THE HOUSE LOOK BETTER THAN WHEN THEY GOT HERE. WE LOVE OUR NEW WINDOWS. THANK YOU"
D.S., Dearborn - "From the moment we walked in the door of your office in Livonia, to our Sales Rep. to our "OUTSTANDING"
installation crew we are completely satisfied...!!!! Well worth the investment...!!!! We wish we had taken "names'...but I'm sure you will find the right people to give our thanks to...!!!! :)"
Livonia Turkey Trot - Food Drive
Join the Department of Livonia Parks and Recreation for the 7th annual - 5k Turkey Trot - to help the less fortunate. Profits and can-food donations will be given to the Livonia Goodfellows organization, which provides families in need in Livonia with a Christmas dinner.
You can drop off your food donations/canned food items at the Renewal by Andersen showroom in Livonia, Michigan; we will be taking them to the event on the morning of November 3rd!
You can drop off your food donations/canned food items at the Renewal by Andersen showroom in Livonia, Michigan; we will be taking them to the event on the morning of November 3rd!
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